This Privacy Policy describes our policies on the collection, use and disclosure of your information in connection with your use of our website, emails, and mobile applications (‘Site’ or ‘Site’).
By visiting this website displaying this Privacy Policy or a link to, means you agree to accept the practices described in this Privacy Policy.
When this Privacy Policy uses the term ‘personal data,’ we mean any data that relates to an identifiable individual, including their name, address, online identifiers, payment details or email address. The specific data we collect is described in this policy.
We encourage you to read the entire Privacy Policy, which consists of the sections listed below:
Information We Collect
Contact information
We collect and retain personal contact information that you submit to us voluntarily in signing up to our products and services or any mailing lists. This includes your name, mailing address, web address, telephone number, fax number and e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Site.
Financial Information
We collect and retain financial information you provide when you order our products and services.
Information on your use of the Site
We collect information about the device with which you access the Site and information on your use of the Site itself, such as the domain name, Internet Service Provider, browser type and version, pages viewed, information accessed, and the Internet Protocol (IP) address you use to connect to the Internet. We also collect information in relation to Cookies.
Demographic Information
We collect and store demographic information (your postcode, gender and age). We may also collect and store demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Website, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Website, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties
Telephone Recording and Monitoring
To ensure customers receive quality service, We select phone calls for recording and/or monitoring. These calls, between customers (or potential customers) and employees, are evaluated by supervisors and/or other representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.
How We Use Your Personal Data
To perform our contract with you. We use this information to perform our contract with you and fulfil your requests, such as:
- Sending you requested service information;
- Fulfilling your order;
- Billing for services;
- Administering your account.
Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.
If you have given your consent to send you email, phone or SMS marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time.
If you register on the Site, you can choose to provide (or withdraw) your consent to receive marketing communications by emailing the address found on the contact us page.
To protect our Site and our business, we monitor use of the Site and we use the information we collect, including personal data, to pursue our legitimate interest in protecting you, others and the Site itself by:
- identifying fraudulent activities and transactions;
- preventing abuse of the Site and investigating and/or seeking prosecution for any potential threats to or misuse of the Site;
- ensuring compliance with the applicable terms of service and this Privacy Policy;
- investigating violations of or enforcing these agreements; and
- otherwise protecting the rights and property of Premier Solutions, its partners, and customers.
To improve our services. In order to pursue our legitimate interest in improving our Site, we also use personal data to conduct research and analysis and to identify what services you and other customers like you need:
- to better understand how people interact with our website to provide communications about products which we think will be of interest to you; and
- to determine the effectiveness of promotional campaigns and advertising.
Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so, please contact us to update your communication preferences. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit.
How Long We Keep Your Personal Data
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Site.
Who We Share Your Personal Data With
We will also share your personal data:
- As required by law, court order or other government or law enforcement authority or regulatory agency (including ICANN) in order to enforce or apply our Services Agreement or other agreements.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. This includes exchanging information with law enforcement, other companies and organisations for fraud protection, credit risk reduction or other similar purposes.
- In connection with a corporate change including a merger, acquisition, transfer or sale of assets or in connection to insolvency, bankruptcy or receivership. Information about our users, including customer information, will also need to be disclosed to our legal and financial advisors, investors or potential buyer in some commercial transactions seeking financing, investment or support or funding.
- To any other third party where we have your prior informed consent to do so.
Where We Transfer Your Personal Data
Our Site is within the European Union. Please be aware that information we collect may be transferred to and processed within the EU.
How We Keep Your Personal Data Safe
We work to protect the security of your financial information during transmission, however, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security.
Your Rights In Relation To Your Personal Data
You will be entitled to ask us:
- For access to a copy of your personal data;
- To correct, erase or restrict our processing of your personal data;
- To transfer the information you have provided under contract or consent to another organisation;
- To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.
Your rights in relation to your personal data are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your information. We will provide you with information on whether there are limits or exemptions that apply to any request that you make.
You can view or change the information you have provided us by submitting a request via our contact page.
Please note, in no event will financial information be provided over the phone, nor will such information be provided without verification.
You also have the right to make a complaint if you feel your personal data has been mishandled. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant supervisory authority. This can be the supervisory authority where you reside or work, or where you believe a breach has taken place.
Links To Or From Other Website
Premier Solutions has no control over and is not responsible for the privacy policies or information gathering practices of other website, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.
Children
We do not knowingly collect information from children under the age of eighteen.
Changes To This Policy
We may amend this Privacy Policy at any time, and will communicate changes to this Policy via email to users who have provided an email address and post a notice on our Site prior to the change becoming effective.